février 21, 2019, 9:00 - 11:00 AM
$25 for members of IBANB / $50 for non-members
The Role of the Restoration Contractor: The claim has been reported. Now what? This is an overview of a property claim, describing the process after assignment to a Restoration Contractor. This helps you to know what the expectations are from the insurer, what potential delays there may be, instruction on equipment and processes used during a claim and when they might be used. Know what happens behind the scene so you can address questions if your client calls you for answers.
Compulsive Hoarding: Discussion on the growing problem of compulsive hoarding including talk on; empathetic treatment of the client, the mental health aspect of compulsive hoarding, health and safety risks and hazards to the client and those around them, damages that occur in the dwelling, discussion on case studies and we also touch on legislation.
Pam de Boer FCIP CRM - Continuing Education Director
Pam has been with Paul Davis Restoration for almost 10 years and has held roles in both the Franchisee and the Franchisor. Recently, she was promoted to the role of Continuing Education Director.
In this role, she is helping to develop new CE offerings, enhance and update existing seminars, and to consolidate the Canadian and US programs into one North American CE program. Prior to working within the restoration industry, Pam had over 25 years of experience in the insurance industry, working with insurance companies and brokerages, in both Personal and Commercial Lines of business.
Parking is available either behind City Hall or in Frederic Square.
334 Queen Street, Suite 202