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Webinar Module 4: Introduction to The CGL Policy

April 24, 2024, 2:00 - 4:30 PM

Reduced cost to NB members! 

Are you new to the commercial lines side of the business? Have you wondered where you can go to get the information you need to make the transition to commercial as quickly and smoothly as possible? If so, you will want to attend this webinar series.

Upon completion of the four-part series, you will have learned the basic foundation of commercial risk assessment together with a good grounding in commercial property and liability coverages. And, you will be able to apply what you’ve learned right away!


  • Receive an introduction to the commercial lines side of the business.

  • Explore risk management concepts and the various methods that can be used to asses a risk.

  • Review key sections of the CSIO Commercial Application form.

  • Discover the liability exposures presented by a commercial risk.

  • Gain knowledge of commonly used commercial property and liability policy wordings.


  • Module 1 – Introduction to Commercial Lines Risk Assessment

  • Module 2 – Introduction to Commercial Building Construction and Property Protection Systems

  • Module 3 – Introduction to Commercial Property Wordings

  • Module 4 – Introduction to The CGL Policy

Module 4: Introduction to Commercial Liability and the C.G.L. Policy

All businesses are exposed to the risk of a claim for third-party injury. Loss control measures together with liability insurance can help reduce the financial consequences of a third-party lawsuit.

  • Topics covered during this module include:
  • Consequences of a liability loss to commercial lines clients
  • Using risk management, disclaimers and waivers
  • Introduction to the CGL Policy – coverage and exclusions

About your presenter: Jo Anne Mitchell, CIP

Jo Anne Mitchell is the owner of Effective Training & Communications Plus. She is a member of The Chartered Insurance Professionals Society with over 30 years insurance industry experience. Jo Anne began her insurance career as a broker. She has held positions with two national insurers with responsibility for numerous projects including developing and implementing front-line underwriting skills training programs for brokers and company underwriting staff. A seasoned seminar leader, Jo Anne has provided classroom seminars and webinars for over 15,000 insurance professionals across Canada. She has spoken at insurance conventions and contributes articles to the BC Broker Magazines. Jo Anne recently co-authored the re-write of the basic broker licensing course text “Becoming an Insurance Broker” for The Insurance Broker Association of Ontario.


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